Contact Us email: info@tuckermanandtamalpais.com Tuckerman And Tamalpais, LLC PO Box 771 Hampton, NH 03843 Phone: 603-770-2411 Fax: 603-929-0536 Shipments and Delivery In-Stock Items - In-stock items are normally processed and shipped within 2 Business Days after authorization of your credit card. Money orders are treated as authorized credit. Out-of-Stock Items or Items Shipped from Manufacturer You will be notified that an item is not in stock or to be shipped directly from the manufacturer and given the appropriate shipping date. We will inform you if an item cannot be shipped with 30 days and you will be given the option to cancel your order. More Shipping Information No shipments to Alaska or Hawaii by UPS Ground; shipments to Alaska or Hawaii must be shipped by UPS 2nd Day Air To view our shipping rate chart please click here. Customer Service At this time, Tuckerman and Tamalpais will only accept orders from customers living in the United States. We cannot ship to PO boxes, APO-FPO boxes or foreign addresses. Secure Transactions Your credit card transactions and the information you provide Tuckerman and Tamalpais will be processed through a secure server with the latest encryption systems to provide the ultimate in security. Privacy We believe strongly in the privacy of our customers. We will not give, sell, rent or exchange any names or information provided to any other organization. Customer Satisfaction Guarantee Tuckerman and Tamalpais was established to offer the finest quality merchandise to its customers. If you are not completely satisfied with your purchase, return the item within 30 days for an exchange, refund or credit. Returns Please see Return Instructions on packing list Return Form. Shipping charges are refunded only if the wrong items were shipped or merchandise was received damaged. Payment Method We accept VISA, MasterCard, American Express, Discover. Disclaimer Every effort is made to make this WebSite totally accurate. However, an occasional printing error may occur. We reserve the right to bill at corrected prices. The entire content (images, logo and text) of TuckermanandTamalpais.com is copyrighted 2006. The copyright excludes all manufacturers’ trademarks. The content of TuckermanandTampalais.com may not be copied, downloaded, reused or otherwise without the written permission of an authorized representative of Tuckerman and Tamalpais. Neither the manufacturer nor TuckermanandTamalpais.com assume any responsibility or liability for use or misuse of any product sold. info@tuckermanandtamalpais.com |